The following is a summary of the substantive changes to the regulations, broken down by the stakeholder group affected. These are the changes where there is an actual change to the way things should be done, or areas where there is more clarifying language as to the expectations. Attached to this document is the complete set of revisions to the regulations. Please note that in the revised regulations attached, words in brackets are deleted, and words that are underlined are added.
Call Before You Dig − System Enhancement!
By Stephen Rieben
Manager, Call Before You Dig and President, PelicanCorp One Call, Inc.
Call Before You Dig (CBYD) is migrating to a new technology platform in January 2016! The enhanced system focuses on web use and the Electronic Ticketing “E−Ticket” process. Although there will always be customer service representatives available to take 811 or 800−922−4455 phone calls, the preferred contact method to CBYD will be via our website, www.cbyd.com. A concerted effort will be made to push all business to the internet where every CBYD function will be available.