OneCallAccess Upgrade
OneCallAccess
Upgrade

Prepare for the scheduled upgrade to the E-ticket system in mid-September

NEW Design and Survey Tool
Planning a project?

Before you dig, find out what facilities are within your planned excavation area, coordinate with utility owners and plan your project safely.

IMPORTANT NOTICE TO ALL ONECALLACCESS USERS

CBYD will be receiving an upgrade to our E-Ticket system, OneCallAccess on Thursday September 19, 2024 between 12am - 4am.

During this time, users will NOT have access to the E-Ticket system.

Once the upgrade has been completed, we will post a message on the site and service will resume as normal.

Check the banner on our home page for helpful information including a complete user guide and highlights of changes with the upgrade!