Provide communication and education to improve safety when excavating
All proceeds from the event will be donated to the Alzheimer's Association & House of Heroes Connecticut
Download these guides for helpful information
Before you dig, find out what facilities are within your planned excavation area, coordinate with utility owners and plan your project safely.
Call Before You Dig is a FREE service to anyone excavating within the state of Connecticut. It is the LAW. Call Before You Dig service enables excavators to obtain information on the location of underground utility pipes and cables in the area of the proposed work site. This knowledge will help protect the excavators from harm and the facilities from damage.
Join CBYD’s effort to keep Connecticut safe! Visit the CBYD team at an upcoming event. From excavator safety education courses to spreading the Damage Prevention message in the community.
"Using the CBYD E-Ticket system has made specifying where our crews are going to work more efficient and cut my time in half when submitting tickets!"
of damages to underground infrastructure results from "insufficient excavations practices". Always contact CBYD before your project starts.
Always know whats below - Call 811 or create a ticket online now
System Maintenance & Update Notice
📅 Scheduled Maintenance:
Thursday, July 10, 2025
12:00 AM – 4:00 AM (ET)
CBYD 811 will perform scheduled maintenance to improve system performance and reliability.
✅ What’s Included:
Mapping server maintenance.
ℹ️ No action is required from users.
Please note that mapping services may be intermittently unavailable during the maintenance window.
Thank you for your attention if you have any concerns or experience issues outside of the upgrade window please reach out to customer support.
The reporting of all requests for Incident and User support should be made via contact with the PelicanCorp support service directly, using our online portal.
https://pelicancorp.atlassian.net/servicedesk/customer/portals
Otherwise, it is still possible to submit your request via email to:
Thank you for your understanding.
— The CBYD 811 Team